Online Telecommunications Courses and
TCO Certifications Catalog

Online-Courses-and-Certifications
 

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2241 Introduction to Broadband Converged IP Telecom
$119

Introduction to Broadband Converged IP Telecom is the first course in the CTNS Certification Package, providing a comprehensive introduction to broadband converged IP telecom.

Specifically designed for non-engineering professionals, this course is a first pass through the topics, explaining the fundamental ideas, jargon, equipment and technologies, the services that are sold, the players, where the money is, and how it all fits together.

Course Lessons
1. Course Introduction
2. Convergence
3. Broadband
4. Model of Today's Converged Telecom Network
5. The Network Core
6. Network Protocols: Ethernet, IP and MPLS
7. Network Access: The Last Mile
8. Anatomy of a Service
9. Services: Residential, Business and Wholesale
10. Network Equipment
11. Carrier Network Interconnect

Based on the first chapter of Teracom's famous BOOT CAMP, getting the week of training started with a comprehensive introduction to all of the different aspects of the modern converged IP telecom network. Totally up to date.

   

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2206 Wireless Telecommunications
$119

Wireless Telecommunications is a comprehensive course on wireless, including radio fundamentals, cellular and mobile telecommunications plus Wi-Fi and more. Fully up-to-date for the 2020s with 5G, Wi-Fi 6 (802.11ax) and Starlink.

Course Lessons
1. Introduction
2. Mobile Network Components, Jargon and Operation
3. Cellular Principles
4. PSTN Calls Using the Native Phone App: Voice Minutes
5. Mobile Internet: Data Plan
6. Spectrum-Sharing: FDMA, TDMA, CDMA, OFDM
7. 4G LTE: Mobile Broadband
8. 5G NR: Enhanced Mobile Broadband, IoT Communications
9. Wi-Fi: 802.11 Wireless LANs
10. Communication Satellites

The objective of this course is to develop a solid understanding of mobile communications networks and technologies. We'll cut through the jargon to demystify wireless, explaining the fundamentals of cellular and mobility, the buzzwords, the network, technologies and generations, the underlying ideas, and how it all works together... in plain English.

   

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2221 Fundamentals of Voice over IP
$119

Fundamentals of Voice over IP is a complete introduction to everything Voice over IP. You'll learn the fundamental ideas and principles of a VoIP telephone system, VoIP, SIP & all the other jargon - what it actually means and how it all works together.

At each step, we'll also cover supporting and related technologies like Ethernet MAC frames and codecs and video over IP.

This course can be taken by anyone who needs to get up to speed on all things VoIP. You will gain career-enhancing knowledge of the components and operation of Voice over IP systems, and learn what all of the jargon and buzzwords mean.

Course Lessons
1. Introduction
2. VoIP Phones and Terminals
3. Voice in IP Packets
4. SIP and Softswitches - SIP Servers / Call Managers
5. Media Servers
6. Gateways
7. LANs and WANs
8. Key VoIP Standards
9. Where All of This is Headed: IP Dial Tone

Based on Teracom’s famous Course 130, tuned and refined over the course of over 20 years of instructor-led training, you will gain career- and productivity-enhancing knowledge of the structure, components and operation of voice over IP- what it is, how it works, what the main technologies are and more.

   

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2201 The PSTN
$119

One cornerstone of a full, rounded base of knowledge of telecommunications is the structure and operation of the Public Switched Telephone Network, built over the past 135 years, still in operation in every country on earth - knowledge necessary for connecting the PSTN to, and steadily replacing the PSTN with IP telecom technologies.

In this course, you’ll build a solid understanding of the fundamentals of the telephone system: customer premise and Central Office, loops, trunks, remotes, circuit switching and how a telephone call is connected end-to-end.  We’ll cover LECs and IXCs, sound, analog and the voiceband, twisted pair, DTMF and SS7. Updated for the 2020s.

Course Lessons
1. Introduction
2. History of Telecommunications (USA and Canada)
3. The Public Switched Telephone Network (PSTN)
4. Analog Circuits and Sound
5. The Voiceband
6. Plain Ordinary Telephone Service (POTS)
7. Signaling: Pulse Dialing and Dual Tone Multiple Frequency (DTMF)
8. Signaling System 7 (SS7)

Based on Teracom’s famous Course 101, tuned and refined over the course of 20 years of instructor-led training, we’ll cut through the jargon to demystify telephony and the telephone system, explaining the jargon and buzzwords, the underlying ideas, and how it all works together… in plain English.

Featuring many photos of actual equipment both inside a Central Office and in the outside plant, this multimedia course is an excellent way to get up to speed on traditional telephony.

   

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2212 The OSI Layers and Protocol Stacks
$119

The ideas in this course allow us to relate different pieces of the puzzle together in all of the subsequent lessons and courses.

The OSI 7-Layer Reference Model is used to sort out the many functions that need to be performed, to be able to discuss separate issues separately. The functions are organized into groups called layers, which are stacked one on top of the other.

The course starts with the big picture, then one lesson for each layer, then protocol stacks.

Course Lessons
1. Introduction
2. Open Systems
3. Protocols and Standards
4. ISO OSI 7-Layer Reference Model
5. The Physical Layer
6. Data Link Layer
7. Network Layer
8. Transport Layer
9. Session Layer
10. Presentation Layer
11. Application Layer
12. Protocol Stacks
13. Protocol Headers
14. Standards Organizations

Based on Teracom’s famous Course 101, tuned and refined over the course of more than 25 years of instructor-led training. You'll learn what a layer is, what the layers are, what each one does and examples of where things like TCP fit into the model ...and how it all works together… in plain English.

   

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2211 LANs, VLANs, Wireless and Optical Ethernet
$119

In this course, we will understand Ethernet: the fundamentals, equipment and implementations including twisted-pair copper, wireless and fiber. You'll learn about broadcast domains, MAC Addresses and MAC Frames, Layer 2 switches, VLANs, 1000BASE-T, building wiring, 802.11 Wireless LANs, fiber and Optical Ethernet in the core, MANs and PONs.

Course Lessons
1. Introduction
2. Broadcast Domains, MAC Addresses and MAC Frames
3. LAN Switches a.k.a. Layer 2 Switches
4. VLANs
5. 802 Standards: 802.3 Twisted Pair and 802.11 Wi-Fi
6. Twisted-Pair LAN Cables, Wiring Plan and Switch Hierarchy
7. Optical Ethernet and Fiber Links

Taking this course, you'll gain a solid understanding of this essential technology:
• Broadcast domains
• MAC addresses and MAC frames
• What a LAN switch is, and what it does.
• How VLANs can be used to segregate devices into different broadcast domains.
• The 802.3 standard and communicating MAC frames at 10 Mb/s on coaxial cables to Gigabit Ethernet on copper and fiber. What the code 1000BASE-T means.
• MAC frames over the Ether, a.k.a. Wi-Fi, the 2.4 and 5 GHz unlicensed bands, and the fundamentals of how the bits in MAC frames are communicated using radio carrier frequencies.
• Wiring Ethernet to the work area with Cat 5, Cat 5e and Cat 6 twisted-pair copper-wire cables, wiring closets and Layer 2 aggregation switches.
• What Optical Ethernet is, and how it is the building block of telecom networks, including Metropolitan Area Networks (MANs), carrier MPLS networks, and Passive Optical Networks (PONs) for fiber to the home.
• The fundamentals of how the bits in MAC frames are communicated using light guided in glass tubes. How fiber cables are deployed and connected to equipment at each end. What designations like 100GBASE-ER4 mean.

Based on Teracom’s famous Course 101, tuned and refined over the course of more than 25 years of instructor-led training and counting. We’ll cut through the jargon to demystify Ethernet, MAC addresses, LANs and VLANs, explaining the jargon and buzzwords, the underlying ideas, and how it all works together… in plain English.

   

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2213 IP Networks, Routers and Addresses
$119

IP Networks, Routers and Addresses is a comprehensive course on IP networking fundamentals: IP packets, IP addressing and IP routers.

We'll see how routers implement the network with packet-switching, that is, relaying packets from one circuit to another, and how routers are a point of control for network security. We'll introduce the term Customer Edge (CE), and understand the basic structure and content of a routing table.

Then we'll cover the many aspects of IP addressing: IPv4 address classes, dotted decimal, static vs. dynamic addresses, DHCP, public vs. private addresses, Network Address Translation, and finish with an overview of IPv6.

Course Lessons
1. Introduction
2. Review: Channelized Time-Division Multiplexing (TDM)
3. Statistical Time-Division Multiplexing: Bandwidth-on-Demand
4. Network: Bandwidth on Demand + Routing
5. Routers
6. IPv4 Addresses
7. DHCP
8. Public and Private IPv4 Addresses
9. Network Address Translation
10. IPv6 Overview
11. IPv6 Address Allocations and Assignment

Based on Teracom’s famous Course 101, tuned and refined over the course of 20 years of instructor-led training, we’ll cut through the jargon to clearly explain IP and routers, packets and addresses, the underlying ideas, and how it all works together… in plain English.

   

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2214 MPLS and Carrier Networks
$119

Up to date for the 2020s, MPLS and Carrier Networks is a comprehensive training course designed to build a solid understanding of carrier packet networks and services, the terminology, technologies, configuration, operation and most importantly, the underlying ideas… in plain English.

We’ll cut through the buzzwords and marketing to demystify carrier networks and services, explaining Service Level Agreements, traffic profiles, virtual circuits, QoS, Class of Service, MPLS, and how MPLS is used to implement Differentiated Services, integration, convergence and aggregation, and how MPLS relates to TCP/IP and Internet, without bogging down on details.

Course Lessons
1. Introduction
2. Carrier Packet Network Basics
3. Service Level Agreements
4. Virtual Circuits
5. QoS Requirement for Voice over IP
6. MPLS
7. TCP/IP over MPLS
8. Differentiated Classes of Service using MPLS
9. Integration and Convergence using MPLS
10. Managing Aggregates of Traffic with MPLS Label Stacking
11. MPLS Services vs. Internet Service

Based on Teracom’s famous Course 101, tuned and refined over the course of over 25 years of instructor-led training, you will gain career- and productivity-enhancing knowledge of the structure, components and operation of carrier packet networks and services, how they are implemented, packaged and marketed by carriers and how they are used by government, business… and other carriers.